Legal rules for Indonesia account access
Our Legal notice explains the conditions attached to an account, including identity details, phone verification, wallet ownership and access by location. Eligibility depends on local law, and you should not continue if the service is unavailable under the rules that apply to you. For payment records,
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we may need to match the account name or verified phone with a DANA, OVO or GoPay transaction; QRIS, bank transfer and virtual account references can also be used to identify a deposit. We keep the policy wording available on this page and update the contact
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route when a clause changes. If a transaction or account detail looks wrong, contact us before sending another payment so we can trace the original reference.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.